We endeavour to make our centre accessible to everyone. Our centre is fully accessible, including disabled car parking bays, lifts to all areas of the centre, automatic entrance doors and friendly staff that are always available to help!
A disabled toilet is located in the Centre's toilet corridor, to the left of Hollywood Bowl on the first floor. A number of brands within the Centre also offer disabled toilet facilities.
The area nearest to the building is owned by Xscape and managed by Saba Park Services. This area is clearly signed Xscape Car Park. All Xscape owned bays are marked with a blue line.
Our Main Car Park includes 40 free car park spaces for customers who require disabled access in line with Blue Badge criteria.
SignLive is a Video Relay Service that allows our deaf and hard of hearing guests to connect with an online BSL Interpreter during opening hours. The BSL interpreter will talk to the member of staff you would like to connect with and sign their responses to you. The service can be accessed by scanning our SignLive QR code at Guest Services. You can also access SignLive via the app or a web browser. Please ask a member of staff if you’d like to use SignLive.
Watch our video with more information here.
We welcome well-behaved support dogs in-centre. Please check with individual brands directly for more information on their own dog policies.
Some of our brands run dedicated sessions and have offers available for our visitors who may require some additional assistance. For more information, please get in touch with our brands directly.
AccessAble has conducted a detailed accessibility survey at this venue.